FAQ

A machine is connected to the heating system with large magnets and chemical cleaner and is flushed through each radiator. This removes sludge and debris from the radiators, eliminating cold spots and protecting the boiler.

An immersion heater is an electric element. This is normally located at the top of the hot water cylinder and is a backup unit to be used should the boiler break down. The immersion is switched on to give the user hot water.

You can tell if your boiler is a condensing boiler if there is a single white pipe running to a drainage system. They are more economical as the boiler recovers the heat that would normally be wasted and uses it to improve the boiler’s heating efficiency.

This boiler has an internal pump and is a sealed system. This means you do not have a F&E tank in the loft and you do not need an external pump to run the heating system. The heating system is sealed and pressurised. You can have a hot water cylinder or an unvented cylinder.